How Does Auto Insurance Claims Work & Why You need Good Auto Insurance

To File auto insurance claims means reporting to your insurance agent or insurance carrier when your car is involved in an accident, or it’s damaged by fire, flood or vandalism, or if stolen. So that you can receive compensation for your loss.

An insurance claim is a formal request to an insurance company asking for a payment based on the terms of the insurance policy. Over millions of claims processed each year in this country range from the mundane to the catastrophic.

How to File Auto Insurance Claims

Filing a car accident claim is usually fairly simple. When you contact your company to file a claim, ensure to provide the following details:

  • Your full name and policy number.
  • The start and end date of your policy.
  • Date and time of the incident.
  • Names, addresses, and phone numbers of all drivers, passengers, and witnesses.
  • Driver’s license and license plate numbers for all drivers.

ALSO SEE: 4 Mistakes That Kill Life Insurance Claims You Should Know

Then once you contact the car insurance company, your case will go through the following steps.

  1. Case assignment to a professional at your car insurance company who will work on your claim.
  2. Meeting with your claims professional to discuss your coverage and the situation.
  3. Evaluation by your claims professional, which can include inspecting your car, examining evidence of any injury claims, and an initial payment.
  4. Resolution of the case, including payments as appropriate.
  5. Closing of the case.

Why You need Good Auto Insurance

To work with an insurance agent who fully understands the risks you face really matters. An experienced agent will helps you to get the right coverage at the right price.

Below are some examples where a helpful agent can make a difference.

Collision coverage claims: Collision coverage provides funds for repairs regardless of who caused the accident. When it’s not fully clear who is responsible for an accident, your agent will file a claim with the other driver’s insurance company. This may take time for both providers to settle the claim, but your agent will be able to guide you through each step.

Uninsured and underinsured coverage claims: This coverage takes over the costs when an accident is caused by a driver without insurance. If the other driver is at fault but is not insured, your agent will walk you through on what you need to do.

GAP insurance claims: GAP insurance is very important new cars or leased vehicles. If your new car is totaled or stolen, your insurance coverage will only pay for the value of the car at the time of the incident. The other difference – what you owe on your loan or lease agreement, must be cleared off. So, with GAP insurance, your policy will cover the difference.

Personal injury insurance claims: This provides coverage for your own injuries and lost wages following an accident, to a certain limit. The policy does not consider whether you are at fault for an accident. When you file a personal injury claim, remember the limitations in your policy. PIP has several exclusions and restrictions. Ensure you talk with your agent how the policy works and what it covers.

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